Shipping policy
Delivery Information
We offer nationwide delivery across the UK.
- Customers must select a delivery date one day before their event.
- Orders placed for earlier dates cannot be guaranteed for freshness.
- If no one is available to receive the delivery, the parcel may be left in a safe place at the courier’s discretion.
- HanaRoseCo is not responsible for delays caused by couriers, weather conditions, or incorrect addresses provided at checkout.
For bespoke or urgent requests, please contact us via WhatsApp before ordering.